Frequently Asked Questions
Helpful information for all Blushing Roses Orders
Each arrangement from Blushing Roses is handcrafted to order. Due to the custom and delicate nature of our products, all sales are final and we do not accept returns or offer refunds. Please double-check your order details before completing your purchase.
At checkout, once you enter your delivery address, a calendar will appear showing all available delivery dates and any applicable shipping charges. If you place your order before 3 PM PST, you may be eligible for next-day delivery.
Our roses are naturally grown in Ecuador and Colombia, then undergo a specialized preservation process. When properly cared for, they can maintain their beauty for up to three years.
During the preservation process, the roses naturally lose their scent. However, we apply our signature floral tonic to each arrangement, giving them afresh floral fragrance that lasts for several days after delivery.
If your arrangement is damaged or marked as delivered but can’t be found, please contact our customer support team right away at help@blushingroses.com. We're here to help.
All arrangements are packaged in environmentally friendly, fully recyclable boxes that are specially designed to keep your roses secure during transit and prevent damage.
Yes, we ship worldwide. International shipping costs will be calculated and added at checkout. Be sure to subscribe or follow us for exclusive discounts and promotions offered throughout the year.
If your order is delayed due to carrier issues such as weather, we will work with you to find a resolution. Please contact our customer service team at help@blushingroses.com.
Yes! You can add a personalized gift message during checkout. Simply enter your message in the gift message field, and we'll include it with your arrangement.
No, our preserved roses do not need water. They are specially treated to maintain their beauty without watering. Simply keep them in a cool, dry place away from direct sunlight and excessive humidity.
